Privacy policy

At PetGuardRx, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from https://www.petguardrx.com.

1. Information We Collect

When you visit our site or interact with us, we may collect the following information:

Personal Information

  • Name, email address, phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party providers)
  • Pet information (name, breed, age, medical needs)
  • Prescription details (as required by law)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Verify prescriptions with your veterinarian
  • Improve our website and customer experience
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Send marketing emails (you can opt out anytime)

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

  • Licensed veterinary professionals (for prescription verification)
  • Payment processors (e.g., Stripe, PayPal)
  • Shipping and logistics providers
  • Service providers who help us operate our website (under strict confidentiality agreements)
  • Government authorities when subjected by law

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Analyze site traffic
  • Store cart/session info
  • Personalize your experience You can disable cookies via your browser settings, but this may limit functionality.

5. Data Security

We use SSL encryption and follow the industry’s best practices to protect your information. However, no system is 100% secure, and we cannot guarantee absolute data security.

6. Your Rights and Choices

You may:

  • Access or update your personal information
  • Request deletion of your data
  • Opt out of marketing communications
  • Disable cookies (via browser)

To make a request, email us at: info@petguardrx.com

7. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date. Continued use of the site implies agreement with the revised policy.