
FAQ's
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What is PetGuardRx?
PetGuardRx is a premium online pet pharmacy offering vet-approved medications and preventatives for dogs and cats. We provide trusted prescription treatments delivered directly to your door.
How long does shipping take?
Orders typically ship within 1–2 days after order date. Delivery usually takes 1-2 weeks, depending on your location. Expedited shipping is available at checkout.
What products do we offer?
We carry a wide range of flea & tick treatments, heartworm preventatives, digestive health supplements, and more—from your favorite trusted trusted brands
Are your products safe and genuine?
Absolutely. All medications are sourced from FDA/EPA-approved manufacturers. Your pet's health and safety is our top priority.
Can I set up auto-refills?
Yes! We offer convenient auto-refill options, so your pet never misses a dose. You can manage, pause, or cancel your refills anytime through your account.
How can I contact you?
Our friendly support team is here to help!
- Email: info@petguardrx.com
- Phone: +1-888-928 6007
What’s our return policy?
We accept returns on unopened, non-prescription items within 30 days of delivery. Due to pharmacy regulations, prescription medications are not returnable, but if there’s an issue, reach out—we’ll make it right.