Payment Policy

At PetGuardRx, we strive to make your checkout experience secure, simple, and flexible. Please review the following information regarding accepted payment methods and billing terms.

Accepted Payment Methods

We accept the following payment options:

  • Major Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

All transactions are processed in USD.

Secure Payments

Your security is our top priority. All transactions are processed through PCI-compliant and SSL-encrypted payment gateways. We do not store full credit card details on our servers.

Billing Terms

  • Payment is required in full at the time of purchase.
  • Your order will not be shipped or processed until the payment is successfully completed.
  • If there is an issue with your payment (e.g., declined card), you’ll be notified immediately and prompted to use a different method.

Auto-Refill Billing (If Applicable)

If you enroll in our Auto-Refill program:

  • Your saved payment method will be charged automatically before each scheduled shipment.
  • You’ll receive a notification prior to each charge.
  • You can modify, pause, or cancel auto-refill anytime via your account dashboard.

Payment Issues or Disputes

If you believe there is a billing error, please contact our support team within 7 days of your transaction:

info@petguardrx.com

+1-888-928 6007

We’re happy to investigate and resolve any concerns.

If you have any questions about our payment process, don’t hesitate to reach out. We're here to make your PetGuardRx experience smooth and stress-free.